Refund policy

We are a small company that are currently printing each item on demand. Hence we can not offer returns unless there is an error with the product. So please check size guides and descriptions properly before ordering.

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense. Please contact us at info@naturalwinemerch.com